SUPPORT & INTEGRITY OPERATIONS

CONTACT AMETHEUS DESK

Need arbitration on a bracket match, payment verification, or tournament assistance? Submit an official support ticket and our operations desk will assist you.

Open an Official Support Ticket

All requests generate a permanent Ticket ID, audit history, and email notifications to you and the platform arbiters.

Minimum 10 characters. Please be as specific as possible to expedite arbitration.
Confirmation will be dispatched to your submitted email.

Tournament Arbitration

Active match disputes, no-shows, ringers, or screenshot evidence reviews are handled immediately by assigned Tournament Admins.

Live Match SLA: < 15 mins

Prize & Payment Vault

Platform order verification, entry fee holding receipts, team cancellation refunds, and verified prize pool payout claims.

Finance SLA: < 2 hours

Direct Support & Ops

Direct communication channels with tournament referees, support desk, and platform community operations.